Privacy policy

Last updated: September 4, 2026

Estilo Shop (estilo-shop.com) operates this online store and website, including the related information, content, features, tools, products, and services provided to you (the "Services"). Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, make a purchase or other transaction, or otherwise communicate with us.

1. Personal Information We Collect

We collect personal information that is reasonably necessary to provide, operate, and improve our Services. This may include:

  • Contact Information: Your name, shipping address, billing address, phone number, and email address.
  • Order & Payment Information: Information relating to your purchases, payment method, and transaction history. Payment information is processed securely by our authorized payment service providers.
  • Device & Usage Information: Information such as your IP address, browser type, device information, and how you interact with our website, including information collected through cookies and similar technologies.
  • Customer Support Information: Information you provide when contacting us regarding an order, product, return, complaint, or other enquiry.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Order Fulfilment: To process, fulfil, ship, and manage your orders.
  • Customer Service: To respond to enquiries and provide support relating to your orders, products, returns, or account.
  • Payments: To process transactions, refunds, and other payment-related activities.
  • Security & Fraud Prevention: To detect, investigate, and help prevent fraudulent, unauthorized, or malicious activity.
  • Marketing: To send promotional communications where you have provided consent or where otherwise permitted by applicable law. You can unsubscribe from marketing communications at any time.
  • Improvement of Our Services: To understand how customers use our website and improve our products, website, and customer experience.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or lawful requests.

3. How We Share Personal Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our Services. These may include:

  • Shopify: Our e-commerce and website platform provider.
  • Payment Service Providers: To securely process payments, refunds, and transactions.
  • Shipping & Fulfilment Partners: To fulfil and deliver your orders.
  • Technology & Service Providers: Providers that assist us with website functionality, analytics, communications, customer support, fraud prevention, and other business operations.
  • Legal & Regulatory Authorities: Where disclosure is required by law, regulation, legal process, or to protect our legal rights, customers, or business.

We do not sell personal information to third parties in exchange for monetary payment.

4. Your Privacy Rights & Choices

Depending on your location and applicable privacy law, you may have certain rights regarding your personal information. These may include the right to:

  • Access personal information we hold about you.
  • Correct inaccurate or incomplete personal information.
  • Delete certain personal information, subject to applicable legal requirements and exceptions.
  • Request information about how your personal information is used or disclosed.
  • Withdraw consent where processing is based on your consent.
  • Opt out of marketing communications at any time by using the unsubscribe link provided in our emails.

To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before completing certain requests.

5. Cookies & Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences and shopping-cart information, understand how visitors use our store, improve website performance, and support relevant marketing activities where permitted.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

6. International Data Transfers

Some of our service providers may process or store personal information in countries outside your state, province, or country of residence. Where required by applicable law, appropriate safeguards are used to protect personal information when it is transferred internationally.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, fulfil orders, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory obligations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal obligations, or other operational requirements. The date at the top of this page will indicate when the Privacy Policy was last updated.

10. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us: