Shipping policy

Last updated: September 4, 2026

At Estilo Shop (estilo-shop.com), we are committed to providing clear, reliable and transparent shipping information. We currently serve customers throughout the United States, with free standard shipping on all eligible orders.

1. Shipping Costs & Destinations

We believe in simple and transparent pricing. That's why we offer Free Standard Shipping on all orders within the United States, with no minimum purchase required.

  • Shipping Cost: $0.00 (Free)
  • Service Area: Eligible delivery addresses within the United States.

2. Processing & Handling Time

We aim to prepare and process your order as quickly as possible.

  • Order Cut-off Time: 8:00 PM EST.
  • Processing Time: Orders are typically processed within 1–3 business days (Monday–Friday).
  • Note: Orders placed on weekends or public holidays will begin processing on the following business day.

3. Transit & Delivery Time

Our products may be dispatched from different fulfilment locations depending on the item ordered and stock availability.

  • Estimated Transit Time: 7–10 business days after dispatch.
  • Estimated Total Delivery Window: Usually 8–13 business days from the date your order is placed.

Please Note: Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier disruptions, peak shipping periods, weather conditions, customs processing or other circumstances outside our direct control.

4. Order Tracking

Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number and a link to follow your package.

Tracking information may occasionally take a short time to update while a package is in transit or awaiting its next carrier scan.

5. Delivery Responsibility

  • Shipping Address: Customers are responsible for providing a complete and accurate shipping address at checkout. Please check your delivery details carefully before submitting your order.
  • Undeliverable Packages: If a package is returned due to an incomplete or incorrect address, refusal of delivery, or failure to collect the package from a designated pickup location, additional shipping charges may apply before the order can be resent.
  • Carrier Delays: Estilo Shop cannot be held responsible for delays caused by shipping carriers or circumstances outside our reasonable control. However, our customer support team will be happy to assist if you experience a delivery issue.

6. Damaged or Incorrect Orders

Please inspect your order when it arrives. If your package or item is damaged, defective, or you receive the incorrect item, please contact us as soon as possible, preferably within 24 hours of delivery.

Email support@estilo-shop.com and include your order number, a description of the issue, and clear photos where applicable. Our team will review the issue and arrange an appropriate resolution.

7. Customer Support

Our customer support team is available to assist with questions about your order, shipping or delivery.